Dream Reel support

How can we help?

Creations and purchases

Finished voices and movies are downloaded to protected app storage on your iPhone and appear in the Studio section. Playing or saving a finished creation does not charge you again. You can also save movies to Photos. If a generation reports a final failure, its credit is returned so you can try again.

Use Settings → Recover unfinished purchases if Apple completed a purchase but the creation did not begin.

Contact

Email [email protected]. Include what you were trying to do and any message shown in the app. Do not send passwords, payment card information, or private dream details.

Apple purchase help

Apple handles App Store payments and refund requests. Visit reportaproblem.apple.com.

Last updated September 28, 2026